Privacy Policy

1. Introduction

Code4genius Limited ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, phone number, and company details
• Billing and payment information (processed securely through Paystack)
• Project requirements, proposals, and contracts
• Communication records including chat messages and support tickets

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address, browser type, and device information
• Pages visited and referring URLs
• Geographic location (country/city level)

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send invoices, receipts, and payment reminders
• Communicate with you regarding projects, proposals, and contracts
• Send service-related updates and notifications
• Detect, prevent, and address technical issues or fraudulent activity
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Third-party vendors who assist us in operating our platform (cloud hosting, payment processing, email delivery, analytics)
• Legal compliance: When required by law or to protect our rights
• Business transfers: In connection with a merger, acquisition, or sale of assets

5. Third-Party Services

We use the following third-party services:

• Paystack — Payment processing. Your payment information is handled directly by Paystack and not stored on our servers.
• Firebase (Google) — Email and phone number verification
• Cloudinary — Image storage and delivery
• Moonshot AI / OpenAI — AI-powered features (proposal drafting, chat widget, staff agents)
• Google Analytics — Website usage analytics

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may retain certain data for longer periods to comply with legal, tax, or accounting obligations.

7. Data Security

We implement appropriate technical and organizational security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Correct inaccurate or incomplete data
• Delete your personal data (subject to legal obligations)
• Restrict or object to processing of your data
• Data portability
• Withdraw consent at any time

9. Cookies

We use essential cookies for authentication and security. We may use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: info@code4genius.co.ke
• Phone: +254 740 460 488
• Address: Nairobi, Kenya